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About Blue Line Taxi

Blue Line Taxi was founded in 1984 and has grown to become the largest taxi brokerage in Hamilton. Over half of the City's 425 taxi licences operate at Blue Line. The company is regulated by the City of Hamilton as are the taxi operators and drivers who have associated themselves with us.

We are an environmentally friendly company. As well as having a long history of using alternate fuels such as propane and natural gas Blue Line was also the first company to offer hybrid electric taxi service. Blue Line was profiled in 1997 and again in 2003 by Natural Resources Canada as part of its FleetSmart Energy Management Program.

Blue Line developed TaxiMan, a Windows based, computer assisted call taking and dispatching system. The program allowed us to respond quickly to customer needs and placed us on the cutting edge of new technology. Taximan has now evolved to a fully computerized system serving our passengers with mobile data computers in each taxi and GPS to match each address with the closest driver. It's quick and it's quiet.

Although we are the most technologically advanced cab company in the City, in the end our real strength is the quality of the people who drive the vehicles and work in the office. Their pleasant, professional manner keeps customers calling back.

Readers Choice Awards

Drivers Awards

blue line taxiMansoor Khan, BA, LLB

Winner in the transportation category

At the 9th annual City of Hamilton Tourism awards banquet, Mr. Mansoor Khan, BA, LLB was the winner in the transportation category. Mr. Khan has worked in the taxi industry since 1990 and has been with Blue Line, Hamilton's largest company since 1993. For the past few years Mr. Khan has operated several taxis of his own and handled the in-car portion of the Company's new driver training program. If this wasn't enough, Mr. Khan has also been a forceful advocate for driver rights. The City recognized Mr. Khan for the professional approach he applies to his work and the efforts he has made to ensure the City's taxi drivers are courteous, helpful and peasant to visitors. Tony Rizzuto, Blue Line's president echoed the City's accolades; "To be honest, Mansoor and I haven't always been on the same side of every issue, but I've always had a great respect for him. He is a gentleman and a professional in every sense of the word. I've never questioned his integrity and we have always seen eye to eye on the need to treat our customers right."

blue line taxiCarey Smith

Transportation Representative of the year - 2004

Carey Smith was honoured as transportation representative of the year at the 2004 edition of the Tourism Hamilton annual awards gala. Carey has driven at Blue Line Taxi since January of 1995. Last year nine customers wrote or telephoned to let us know how pleased they were with Carey’s work. They told how he opened and closed doors, assisted with parcels, set up walkers, retrieved keys, listened to a customer’s instructions, pointed out a 10% discount and returned a wallet. One passenger noted that Carey was nicely dressed. Admittedly these are little things, but they are little things that change a job done to a job done well. “What makes Carey special,” according to Anthony Rizzuto Jr, Blue Line’s Vice-President. “Is that he is outgoing and cheerful. I have never seen him without a smile on his face. He is kind, polite, enthusiastic and friendly, everything we expect from one of Hamilton’s front line tourism ambassadors”. ”I’m happy for Carey ” adds Tony Rizzuto, Blue Line’s President. “The award is well deserved. All our people try to do that little extra and seeing that effort rewarded is nice ” Want a great taxi ride? Just call 525 2583 (525 BLUE) and Carey or one of the other professional Blue Line drivers will be happy to provide it.

blue line taxiMahmood Farah

Winner in the Transportation Sector- 2003

At the 2003 Tourism Hamilton annual awards gala Mahmood Farah was named winner in the transportation sector. Mr. Farah, who holds a bachelor's degree in political science, achieved this honour through his hard work, dedication to customer service and his honesty. "In the past four months three of his customers have called me to draw attention to the excellent service they received from him", said Anthony Rizzuto Jr, Vice President of Blue Line Taxi. "I'm not surprised. Farah keeps his cab in top condition and he is a very helpful and honest driver" "I'm happy that Farah won this award," added Tony Rizzuto, Blue Line's President. "He is a fine driver and does our Company proud".

blue line taxiBrent Dawson

Transportation Representative of the Year - 2002

Tourism Hamilton Inc awarded Brent "Doc" Dawson the transportation representative of the year prize at its 2002 Tourism Excellence banquet. Brent received the award for his encyclopedic knowledge of the City and its many attractions. He was also cited many times by his customers for helpful behaviour, his immaculate taxi and his excellent sense of humour. Blue Line congratulates Brent on receiving this recognition for his fine work.

blue line taxiJeff Scott

Taxi Driver of the year - 2001

The New City of Hamilton named Jeff Scott "Taxi Driver of the Year" at the 2001 Hamilton Tourism Awards Gala. The award recognizes several reports of helpful and courteous service by Jeff which reflected favourably on the local taxi and hospitality industries.

blue line taxiEd Manning

Taxi Driver of the year - 2000

At the 2000 edition of the Annual Greater Hamilton Tourism Awards Gala, the City of Hamilton designated Ed Manning taxi driver of the year. With over 25 years experience in the taxi industry, Ed knows what is available in Hamilton and more importantly, how to get there quickly, efficiently and when possible, highlighting Hamilton's wonderful City. Ed's continued success speaks volumes about his "people skills". He has worked all aspects of the business from dispatching to driving his own taxi.

blue line taxiPaul Ciavarella

Taxi Driver of the year - 1999

At its Greater Hamilton Tourism Awards of Excellence Gala, the Regional Municipality of Hamilton-Wentworth named Paul Ciavarella, Taxi Driver of the Year. Presented for the first time since 1994, this award recognizes several reports of helpful and courteous service by Paul which reflected favourable on the local taxi and hospitality industries. Paul does his job well and leaves his passengers with a positive feeling about their experience with him. That customer focus comes from many years of managing and working in the service industry. "Paul's commitment to treating his passengers fairly, professionally and indeed with common kindness not often seen make him a very worthy choice for the award" said Tony Rizzuto, President of Blue Line Taxi. For quick, reliable and courteous transportation around the City, an economical trip to the airport or for immediate courier service, call Paul or any of the other professional drives at 525-BLUE. That's 525-2583 for safe, courteous service. Thanks to people like Paul Ciavarella, Blue Line Taxi is Hamilton's favourite taxi company.

blue line taxiMike Bernier

Taxi Driver of the year - 1994

Presented by the City of Hamilton each year, this award recognizes several reports of courteous and prompt service and acts of goodwill by Mike which reflected favourably on the Taxi and Hospitality industries. Mike has been a taxi operator for over 20 years. The high standards of professionalism he has displayed while in the industry make him a very worthy and deserving recipient of this honour.

blue line taxiElizabeth Bertrand

Taxi Driver of the year - 1993

The City of Hamilton has recently designated Liz Bertrand as Taxi Driver of the Year. With over 7 years experience in the taxi industry Liz's cheerful,outgoing nature and helpful manner has won praise both from fellow drivers as well as her passengers.Despite a busy work schedule, Liz regularly devotes her time to numerous community and charitable functions: Ronald McDonald House, The Good Shepherd, Meals on Wheels, Jimmy Lomax Toy Drive and the Martha House, are just some of the organizations which have benefited from Liz's energy and fund raising.

blue line taxiMurray Rubenstein

Dispatcher of the year - 1992

The City of Hamilton has recently designated Murray Rubenstein, dispatcher/calltalker of the year. The honour, awarded by the Hospitality and Tourism Committee for the first time this year, recognizes Murray's abilities as one of the city's best dispatchers. His technical skill coupled with his positive approach to dealing with the demands of his job make Murray a deserving winner. Add to that his volunteer work with a number of local charities, particularly Meals On Wheels, and it becomes clear that he is also an outstanding person. Blue Line is proud to be associated with him.

Services

Passenger ServicesPassenger Service

We offer a 24-hour taxi service all year long. Our fleet is mostly late model, full size, air-conditioned sedans but we can provide a van on request. We have over 100 passenger vans in the fleet and there is no extra cost when you order one.

We will usually arrive at your door within 5 minutes of your call. We charge a metered rate established by the City of Hamilton, $3.90 for the first 72.1 meters and 13 cents more for every 72.1 meters after that. We have special out-of-town and airport rates. A 10% discount is offered to seniors and we accept taxi scrip in payment of the fare. For your convenience all our cars are equipped to accept VISA, MasterCard, American Express and Debit.

If you’re calling from out of town use our toll free number, 1.877.525.4411. It can also be used to call for free from any pay phone in Hamilton.

If you’re planning on having a few drinks let Blue Line be your designated driver. Do you want to be sure your company’s most valuable asset, your staff, get home safe from the XMAS party? Arrange an account. If you want to be sure your children have a safe ride home make sure they have some Blue Line vouchers with them. Not sure if a second car is necessary?

Call us anytime you need to get somewhere quickly and safely. The taxi fare is often small compared to the possible alternatives.

Corporate Charge AccountCorporate Charge Account

Corporate charge accounts can be arranged. Our terms are net 30. Corporate accounts are a convenient and efficient way to handle all of your transportation needs.

  • Your account is given the highest priority in our computerized dispatch system and when you make a reservation all of the information is stored and recorded.
  • Both the passenger and the driver sign the voucher at the destination which makes the transaction secure.
  • Vouchers received from our drivers are cross referenced with the information stored in our computer system and are checked to make sure there are no overcharges.
  • A detailed invoice is sent to your accounting department monthly and includes the signed vouchers.
  • Our dispatch and marketing department can work with you to meet any special needs your company might have.

Call our administration office during business hours at 905.525.2788 to find out more about opening a corporate account.

Corporate Charge AccountCargo Service

Many of our vans are capable of being used for light moving jobs or getting large purchases home.

The vans offer a usable volume of 4' x 8' x 3'. On request, the driver will provide assistance in loading and unloading.

Parcel ServicesParcel Service

We offer an immediate door-to-door service for the delivery of time-sensitive packages or documents. We have experience in dealing with all types of rush requirements and our service is available 24 hours a day, every day of the year.

Our fleet is fully computerized and staff in our call centre can dispatch your request instantly and monitor your parcel’s location until it is delivered using our GPS tracking system.

Among the many customers who use our parcel service are:

  • Canadian Blood Services who use the service to deliver blood
  • Law offices with urgent legal documents and court filings
  • Businesses requiring rush pick-ups at all area airports
  • Hospitals, doctors and medical labs to do deliveries for medicine or lab and test results
  • Retail stores needing to provide same-day delivery to preferred customers
  • Real Estate Agents to drop off keys, deliver time sensitive documents
  • Banquet centers and caterers to deliver food
  • Repairmen who require parts brought to them
  • ...and virtually anyone who has anything that has to go door-to-door fast!

Delivery ServicesDelivery Service

We can buy an item you require and bring it to you. The charge is usually $8.50 plus the cost of the item we are picking up ... fast food, groceries etc.

Home Run ServiceHome Run Service

Blue Line Taxi’s Home Run Service will take you and your car home for twice the normal taxi fare.

If you’re tired or not sure if you’ve had too much to drink simply call 905 525 0000 and tell the call center you would like to use our Home Run Service. They will send a professional, fully insured and licensed driver to take you and your car home.

Please don’t drink and drive……. Get Home Safely!

Battery BoostsBattery Boosts

Our $16.00 rate is better than most alternatives and we will usually get to you faster. If the problem isn't the battery then the cab can get you where you have to go.

Call 525-Blue today!

Work With Us

Blue Line Taxi is looking for drivers

If you are over 18, have a good knowledge of Hamilton's geography, a good driving record and work well with people, driving a taxi could be for you.

The first step is to go to school. Taxi driver training is done by the Taxi Academy. Here is a link to their website which will answer any questions you may have.

Once you have passed you will need a driving abstract, a police clearance certificate and a completed application form signed by a taxi plate owner, a taxi plate lessee or a brokerage. All of these documents should be taken to the City of Hamilton who will issue a photo ID and taxi driver's license.

Once you have your license come by our office and we will arrange an orientation session for you.

Contact Us

Send us a message!

Personnel

  • Anthony F Rizzuto
    President
  • Luke Haze
    VP & General Manager
  • Anthony R Rizzuto
    VP Transportation
  • Murray Rubenstein
    Dispatch Manager
  • Sharon Rodger
    Assistant Manager
  • Jeffrey McLoughlin
    Evening Dispatch Supervisor
  • Amy Tattersall
    Accessible Taxis
  • Andrea Skinner
    Wonder Woman
  • Christine Fair
    Accounts Payable
  • Jeanette Campbell
    Accounts Receivable
  • Krystle Hughes
    Accounts Receivable

Contact Info

160 John Street South
Hamilton, Ontario, L8N 2C4

Mailing Address:
PO Box 1006, STN. A
Hamilton, Ontario, L8N 3Rl

Dispatch:  905.525.0000 Administrative:  905.525.2788 Toll Free:  1.877.525.4411 Fax:  905.525.6700 E-mail:  info@525blue.com

Member Of

  • Taxicab, Limousine & Paratransit Association (TLPA)

How Much Will It Cost?

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